Effective Date: 01/04/2025
At Droply ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Platform").
By accessing or using Droply, you agree to the terms of this Privacy Policy.
Account Information: Name, email, phone number, address, password, date of birth.
Payment Information: Billing details, credit/debit card information (processed securely via third-party payment processors).
Order Details: Products or services ordered, delivery instructions, transaction history.
Car Rental Info: Driver’s license details (if required), rental history.
Device Info: IP address, browser type, device identifiers, operating system.
Usage Data: Log files, app usage statistics, interaction with features.
Location Data: GPS location (with your consent) for delivery tracking and service availability.
Social media platforms (if you log in via social accounts).
Vendors and delivery partners providing services via Droply.
We use your data to:
Provide, operate, and maintain the Platform.
Process and fulfill orders, payments, and deliveries.
Enable car rental bookings and verifications.
Improve and personalize your experience.
Communicate with you about orders, promotions, and service updates.
Detect and prevent fraud, abuse, or illegal activity.
Comply with legal obligations.
We may share your data with:
Vendors and Delivery Partners: To fulfill your orders or services.
Car Rental Partners: To process rental bookings.
Payment Processors: For secure payment transactions.
Service Providers: For hosting, analytics, marketing, and customer support.
Law Enforcement or Authorities: If required by law or to protect rights, property, or safety.
Business Transfers: In the event of a merger, sale, or acquisition.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information.
Object to or restrict certain processing.
Withdraw consent for data processing.
Request data portability.
To exercise your rights, contact us at info@dcgroupke.com.
We use cookies and similar technologies to collect usage data, improve our services, and personalize content. You can manage your cookie preferences through your browser settings.
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Droply is not intended for individuals under 13 (or the applicable age in your region). We do not knowingly collect personal data from children.
Our Platform may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies separately.
If you are accessing Droply from outside Kenya, your data may be transferred and processed in Kenya or other countries with different data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy and revising the "Effective Date."
If you have questions or concerns about this Privacy Policy, contact us at:
Email: info@dcgroupke.com
Phone: +254770130710
Address: School lane, Westlands
