Effective Date: 01/04/2025
Welcome to Droply! These Terms and Conditions ("Terms") govern your access and use of Droply’s services, including our website, mobile applications, and any related services (collectively, the "Platform"). By using Droply, you agree to be bound by these Terms.
By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Platform.
Droply is a multi-vendor platform that facilitates the delivery of groceries, food, medicines, e-commerce products, parcels, and offers car rentals. Droply acts as an intermediary between users, vendors, delivery personnel, and car rental providers.
You must register an account to access certain features.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, complete, and updated information.
You are solely responsible for activities under your account.
You must be at least 18 years old to use Droply or have reached the age of majority in your jurisdiction.
Vendors and partners must comply with all applicable laws.
Droply is not responsible for the quality, safety, or legality of products or services provided by vendors or partners.
Vendors are responsible for product listings, pricing, and fulfillment.
All orders are subject to acceptance and availability.
Prices include applicable taxes unless stated otherwise.
Payments are processed via third-party payment processors.
Droply reserves the right to cancel or refuse orders at its discretion.
Delivery times are estimates and not guaranteed.
Users must ensure accurate delivery details are provided.
Risk of loss or damage passes to the user upon delivery.
Car rental is subject to additional rental agreements.
Users must possess valid licenses and comply with all applicable laws.
Droply is not liable for damages, accidents, or violations incurred during rental use.
Cancellation policies vary by vendor and service type.
Refunds are processed according to our Refund Policy https://dcgroupke.com/admin/business-settings/pages/business-page/privacy-policy.
Droply reserves the right to issue refunds at its discretion.
You agree not to:
Violate any laws or regulations.
Use the Platform for fraudulent purposes.
Interfere with the Platform’s security or functionality.
Impersonate any person or misrepresent your affiliation.
All content on Droply, including trademarks, logos, text, and software, is the property of Droply or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content without prior written consent.
To the maximum extent permitted by law, Droply is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Platform.
You agree to indemnify and hold harmless Droply, its affiliates, employees, and partners from any claims, liabilities, damages, and expenses arising from your use of the Platform or violation of these Terms.
Droply may suspend or terminate your access to the Platform at any time, without notice, for conduct that violates these Terms or is otherwise harmful to Droply, users, or third parties.
Droply may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the revised Terms. Users will be notified of material changes.
These Terms are governed by the laws of Kenya, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Kenya.
For any questions or concerns regarding these Terms, please contact us at:
Email: info@dcgroupke.com
Phone: +254770130710
Address: Shool lane, Westalands
